Video guide · Wallet · 0:42

How do I trace a change in my wallet balance?

Recorded from the live app on 1 October 2026. A label may have changed since.

Transcript

From Wallet, open Ledger. Every line records a balance movement, with its date, entry type, bucket, source and amount. Use the bucket filters to isolate estimated, available, reserved or paid entries. Then narrow the entry type, such as a cashback credit, payout hold, settlement or adjustment. Follow the source to understand the entry. Running is the cumulative total of the entries being shown, oldest first. It is not automatically your withdrawable balance. Corrections appear as new lines, so you can follow the history rather than lose the original record.

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